Privacy

In this Privacy Policy, 'us', 'we', ‘Stylar’ or 'our' means Stylar ACN 657 993 738. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including payment method information.

We may collect the following types of personal information:

• name;
• mailing or street address;
• email address;
• telephone number and other contact details;
• age or date of birth;
• credit card information;
• your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
• details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
• any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
• information you provide to us through customer surveys; or
• any other personal information that may be required in order to facilitate your dealings with us.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

• register on our website or app;
• communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
• interact with our sites, services, content and advertising; or
• invest in our business or enquire as to a potential service/purchase in our business.

In addition, when you apply as a stylist or employee with us, we may collect certain information from you (including your name, contact details, government issued ID, working history, qualifications, financial information including your credit card details and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to register you as a stylist with Stylar or make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.

Why do we collect, use and disclose personal information?

We may collect, hold, use and disclose your personal information for the following purposes:

• to enable you to access and use our website services;
• to operate, protect, improve and optimise our website and services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
• to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
• to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
• to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
• to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties;
• to consider your application to be a stylist with Stylar; and
• to consider your employment application.

We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

Do we use your personal information for direct marketing?

We and/or our carefully selected business partners may send you direct marketing communications and information about our service and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

• our employees and related bodies corporate;
• third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
• professional advisers, dealers and agents;
• payment systems operators (e.g., merchants receiving card payments);
• our existing or potential agents, business partners or partners;
• our sponsors or promoters of any competition that we conduct via our services;
• anyone to whom our assets or businesses (or any part of them) are transferred;
• specific third parties authorised by you to receive information held by us; and/or
• other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Disclosure of personal information outside Australia

We may disclose personal information outside of Australia to third party suppliers and cloud providers located in the United States, Canada and Germany.

When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

Using our website and cookies

We may collect personal information about you when you use and access our website.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing or correcting your personal information

You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Making a complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Customer Terms

STYLAR – CUSTOMER TERMS & CONDITIONS

1. ABOUT STYLAR’S TERMS & CONDITIONS
1.1. These are the standard Terms & Conditions for Stylar ACN 657 993 738 (herein referred to as ‘Stylar’) to provide the Services as listed below to a Customer (herein referred to as ‘ you’).
1.2. The Services will be available to you through the Stylar’s website located at www.Stylar.com.au (herein referred to as the ‘Site’).

2. THE AGREEMENT
2.1. The Agreement is made up of Stylar’s Terms and Conditions and our Privacy Policy (collectively called ‘The Agreement’), which forms the entire agreement between you and Stylar.
2.2. To understand your rights and obligations you need to read all of these documents that relate to you and the Service.
2.3. Please read all the documents carefully before ordering Services and/or Products offered by Stylar.
2.4 By accessing and/or using this Site and related services, you agree to these Terms and Conditions, which include our Privacy Policy. You should review our Privacy Policy and these Terms carefully and immediately cease using our Site if you do not agree to the Agreement.

3. WHEN DOES THE AGREEMENT START?
3.1. When you place a Quote/Estimate Request with Stylar, you have accepted the Agreement.

4. SERVICE DESCRIPTION
4.1. Stylar provides you with an online platform to browse through services for beauty service and/or products (‘Service’) from a variety of Providers from various locations and businesses (collectively called the ‘ Provider(s)’).
4.2. Stylar provides the following Service, which includes:

• 4.2.1. The Site;
• 4.2.2. Stylar’s booking and payment platform;
• 4.2.3. Stylar’s email newsletter; and
• 4.2.4. All Software, data, reports, text, images, sounds, video and content made available through any of the above.

4.3. If Stylar adds any new features, these new features will also be subject to this Agreement.
4.4. Stylar does not provide any direct services on the day of your event or function and the beauty service services will be provided by the Provider(s).
4.5. The Provider(s) are responsible for maintaining compliance with any international, federal, state and local laws and regulations relating to their beauty service services and/or products they provide to or use on you. Stylar takes no liability or responsibility with respect thereto.
4.6. The Provider(s) are responsible for obtaining and maintaining their individual ABNs and insurance(including but not limited to public liability insurance).

5. TERMS OF USE
ORDER PROCESS
5.1. Stylar will list the beauty services and/or products available on its Site by Provider(s).
5.2. Customers can book an appointment for a beauty service and/or product(s) directly based on the Provider's availability window. The full price is payable at the time of booking.
5.3. The booking confirmation process is automated, based on the availability set by the Provider. There are no quote requests or manual quote acceptances.
5.4. The booking is instantly confirmed upon payment, subject to the Provider's availability.
5.5. Payment secures the booking immediately, without the need for a separate reservation process.
5.6. The payment terms, including the deposit and service fee, are outlined at the time of booking.
5.7. The deposit and service fee are non-refundable, except as required by law, and are retained by Stylar.
5.8. Payment can be made through the Site using credit card, PayPal, or Poli.
5.9. The specific payment terms are detailed at the time of booking.
5.10. An email confirming the booking will be sent once payment is received.
5.11. Cancellation of a confirmed booking will incur the following fees, which will be passed on to the Provider as compensation:

• Within 24 hours of the booking time: the higher of 60% of the booking amount or $20.
• Within 48 hours of the booking time: the higher of 40% of the booking amount or $15.
• Within 72 hours of the booking time: the higher of 60% of the booking amount or $20.

5.12. In case of a customer no-show, the Provider will receive the full booking amount.
5.13. You agree that by using the Site, you understand and acknowledge that Stylar provides you with an online platform to browse services and/or products for events and therefore Stylar:

• 5.13.1. Does not warrant or guarantee that you will find a suitable service, product or satisfy any other requirement(s).
• 5.13.2. Does not accept responsibility for any service provided by the Provider(s).
• 5.13.3. Does not accept responsibility for any product(s) used and/or provided by the Provider(s).
• 5.13.4. Does not warrant or guarantee the status of any Provider(s) as a business or that they are compliant with any laws and regulations.
• 5.13.5. Will not be liable for any and all injuries, illnesses, damages, claims, liabilities, losses and costs suffered by or related to the services and/or products used or provided by the Provider(s).

CONTENT PROVIDED BY YOU TO STYLAR
5.14 You will provide us with personal information such as your name, email address, mobile number, details of your event, address and desired service and/or product(s). You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.
5.15. You will be provided the opportunity to review and rate the Services and/or Products provided by the Provider(s) (‘Review’).
5.16. You understand and acknowledge that by providing a Review, Stylar may make the Review publicly available on the Site and/or Flay’r social media accounts. You acknowledge that the views, opinions, advice or recommendations posted by you are not endorsed by Stylar and you acknowledge that Stylar are excluded from all liability for defamation, accuracy, suitability or otherwise of such views, opinions, advice or recommendations.
USER CONDUCT
5.17. If you are at least 18 years of age, you acknowledge that you possess the legal right and ability to enter into a legally binding agreement with us and agree and warrant to use the Site in accordance with this Agreement.
5.18. If you are 13 or older but under the age of 18 years, you represent that you have reviewed this Agreement with your parent or legal guardian to make sure that you and your parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a ‘Minor’) to use the Site, you agree to

• 5.18.1. Exercise supervision over the Minor’s use of our Site;
• 5.18.2. Assume all risks associated with the Minor’s use of the Site, including the transmission of content or information to and from third parties via the internet;
• 5.18.3. Ensure that the content and information that the Minor may encounter on our Site are suitable for the Minor;
• 5.18.4. Assume liabilities resulting from the Minor’s use of our Site and Services;
• 5.18.5. Ensure the accuracy and truthfulness of all information submitted by the Minor; and
• 5.18.6. Provide the consents contained in this Agreement on behalf of the Minor.

5.19. We assume that the Minor’s parent’s or guardian’s permission has been provided and will provide access to our Site on this basis.
5.20. You acknowledge and agree that you shall not use the Service in an unlawful manner or purpose or otherwise attempt to gain unauthorised access to the Site.
5.21. You acknowledge that you will use your best endeavours to ensure the integrity and performance of the Service and/or Site, and will not interfere or disrupt the Service and/or Site in any way.
5.22. You agree that you are solely responsible and liable for all activities carried out by your use of the Site.
5.23. You acknowledge that any material posted by Stylar on the Site, is only general information. You confirm that you have made your own enquiries and have sought independent legal advice on legal compliance and liability issues (if required).
5.24. You shall not assign, sublicence, resell, transfer or otherwise exploit the Service and/or Site to any third party.
5.25. Stylar reserves the right to and may (but has no obligation) to:

• 5.25.1. Provide technical support services, in accordance with our standard practice, this includes but is not limited to accessing your Order to respond to your request for technical assistance;
• 5.25.2. Become involved in disputes between you and a Provider(s).

5.26. If you are a competitor of Stylar, you agree not to use the Service and/or Site or to develop a competing product or service.
5.27. We collect personal information about you in order to respond to your enquiries and provide you with the Service and for purposes otherwise set out in our Privacy Policy.
5.28. We may disclose that information to third parties to help us deliver our services (including the Provider(s), information and technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our Services and/or Products to you.
5.29. Our Privacy Policy explains (i) how we store and use, and how you may access and correct your personal information (ii) how you can lodge a complaint regarding the handling of your personal information and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices please contact us at [email protected]
5.30. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and this Agreement.
5.31. Our website may contain links to website operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked website and have no control over or rights in those linked websites.
5.32. The Site and Service is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivate works from, transfer, or sell any Content, software, products or services contained within this Site. You may not use this website, or any of its Content for any commercial purpose, including any advertising or advertising revenue generation activity on your own website.
5.33. You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Site, including but not limited to:

• 5.33.1. Any act that would constitute a breach of either the privacy (including private or personal information without an individual’s consent) or any other of the legal rights of individuals;
• 5.33.2. Using this Site to defame or libel us, our employees, the Provider(s) or other individuals;
• 5.33.3. Uploading files that contain viruses that may cause damage to our property or the property of other individuals;
• 5.33.4. Posting or transmitting to this Site, any non-authorised material including but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or third party’s systems or network security.

5.34. If we allow you to post any information to our Site, we have the right to take down this information at our sole discretion and without notice.
5.35. You undertake to provide the Provider(s with a safe environment when they come to you to perform beauty service services including but not limited to:

• 5.35.1. A safe and clean set up area for their equipment.
• 5.35.2. Access to bathroom facilities and water.
• 5.35.3. No alcohol, drugs or smoking in the presence of the Provider(s).
• 5.35.4. No disorderly behaviour including but not limited to actions that is likely to cause annoyance, or which is racist, obscene, threatening, pornographic or harassing.

5.36. If the Provider(s) feel unsafe or threatened in any way, the Provider(s) has a right to cancel the Order and payment of the total Order is non refundable, except to the extent as otherwise required by law.

6. PAYMENTS
6.1. Full payment for the booking is processed by Stripe using credit card, debit card, Apple Pay, Google Pay, After Pay, or Klarna at the time of booking confirmation. This payment is made to STYLAR and not directly to the Provider(s).
6.2. The full booking amount is paid upon booking, based on the Provider's listed service rates. There are no separate quotes or order confirmations; the booking and payment process is immediate and final.
6.3. As bookings are automatically confirmed with full payment, there are no separate payment terms from the Provider(s). The customer's agreement to the booking and payment signifies acceptance of the Provider's terms.
6.4. Any changes made by the customer to the booking details after payment (such as the number of people, services required, time, address, etc.) are subject to the Provider's discretion, including the possibility of the Provider cancelling the booking. In such cases, the paid amount is non-refundable.
6.5. In the event of a Provider-initiated cancellation or change in the booking details, the full amount paid by the customer will be refunded, except in circumstances outlined in clauses 5.36, 6.3, and 6.4.
6.6. Cancellation of a booking by the customer will incur the following fees, which will be deducted from the refund amount:

• Within 24 hours of the booking time: the higher of 60% of the booking amount or $20.
• Within 48 hours of the booking time: the higher of 40% of the booking amount or $15.
• Within 72 hours of the booking time: the higher of 60% of the booking amount or $20.
• Beyond 72 hours of the booking time: a full refund will be issued.

7. DISPUTES
7.1. If a dispute arises between you and any Provider(s), you should correspond with the Provider(s) directly to resolve the dispute.
7.2. If a dispute arises between you and any Provider(s), or if the Service and/or Product were not provided to a satisfactory standard then you must communicate your dissatisfaction to the Provider(s) before the end of your appointment.
7.3. You agree that Stylar is not liable for anything (including but not limited to any loss, damage or personal injury) suffered or incurred by you, resulting from the Service and/or Products from a Provider(s).
7.4. In relation to such dispute, you release and hold harmless Stylar from anything you may suffer or any liability.
7.5. If you raise concerns with Stylar as to the quality of the Service and/or Product(s) provided by a Provider(s), then we may contact you to get further details as to the dispute, including but not limited to whether the Provider(s) arrived on time and the quality of the Service/Product. We may also contact the Provider(s) for information including but not limited to your concerns, whether you instructed the Provider(s) to perform the Service and/or use the Products. We may investigate the dispute with the Provider(s) and may suspend any payment that we might hold for the Provider(s) for that particular Order, until the matter is resolved. It is at Stylar’s sole discretion whether it gets involved in a dispute between you and the Provider(s).
7.6. If an investigation is undertaken, we will correspond with you and notify you in writing about the outcome of the investigation.

8. CHANGES TO THE AGREEMENT
8.1. Stylar may change the Agreement from time to time without prior notice. You can obtain a copy of the latest version of the Agreement at any time on the Site.
8.2. The revised Agreement becomes effective when uploaded onto the Site and if you use the Service or the Site after that date, your use will constitute acceptance of the revised Agreement.

9. SPECIAL OFFERS
9.1. At Stylar’s sole discretion, we may propose special offers to you from time to time.
9.2. For certain campaigns, promotions, offers or contests, additional terms and conditions may apply. If you want to participate in such a campaign, offer, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion, offer or contest. In case of any inconsistency between such terms and conditions and this Agreement, those terms and conditions will prevail.

10. INTELLECTUAL PROPERTY
10.1. Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this Site and in all material (including all text, graphics, logos, audio and software) made available on this Site (‘Content’)
10.2. Your use of this Site and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this Site or the Content. However we do grant you a licence to access the Site and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorized by us and/or our third party licensors.
10.3. Any reproduction or re-distribution of this Site or Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, local or support for publication, reproduction or distribution is expressly prohibited.
10.4. All other use, copying or reproduction of this Site, the Content or any part of it is prohibited, except to the extent permitted by law.
10.5. All intellectual property (including but not limited to the Site and any other Software that Stylar makes available to you) remains exclusively with Stylar and is protected by intellectual property and other laws.
10.6. You shall not copy, modify or otherwise attempt to discover any source code in any software provided by Stylar. This includes allowing authorised access to any third party.
10.7. You are not permitted to use Stylar’s trademarks or logos without the prior written consent of Stylar.

11. REPRESENTATIONS AND WARRANTIES
11.1. Due to scheduled or emergency maintenance, either by Stylar or a third party, technical reasons or because of other causes beyond our control, the Services may be temporarily unavailable. Where possible, we will try to provide you with previous notice. If the service is unavailable, Stylar is not liable for any loss or damage incurred or suffered by you or any third party.
11.2. The Site and Content are provided on an “as available” basis without any warranties whether express or implied and you acknowledge this when using the Site.
11.3. The information on our Site is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on the Site, to the extent permitted by law, we make no warranty regarding the information on this Site. You should monitor any changes to the information contained on this Site.
11.4. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this Site or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Site is free of viruses or anything else that may interfere with or damage the operations of your computer systems.
11.5. To the maximum extent permitted by law, we make no warranties or representation about this Site or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this Site will be secure.
11.6. Stylar reserve the right to restrict, suspend or terminate without notice your access to this Site, any Content, or any feature of this Site at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
11.7 We do not undertake to keep the Site updated. We are not liable to you or anyone else if errors occur in the information on the Site or if that information is not up-to-date.

12. LIABILITY
12.1. To the maximum extent permitted by law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our Site and/or the information or materials contained on it, or as a result of the inaccessibility of this Site and/or the fact that certain information or materials contained on it, or as a result of the inaccessibility of this Site and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

13. WHOLE AGREEMENT
13.1. This Agreement is the whole Agreement between the parties and supersedes all oral and written communications by or on behalf of any of the parties.
13.2. On accepting the Agreement, you acknowledge that you have not relied on any warranty or representation (whether oral or written) in relation to the subject matter of this Agreement made by any person and you have relied entirely on your own enquiries in relation to the subject matter of this Agreement.
13.3. This clause does not apply to warranties and representations that the Agreement expressly sets out.

14. GOVERNING LAW
14.1. This Agreement is governed by the laws of New South Wales, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales, Australia.

15. COMPLAINTS PROCEDURE
15.1. If you have a complaint in relation to either our Site, a Provider(s) or another user for breaching any of these Terms and Conditions, you can send through a complaint to [email protected]. Stylar will use its reasonable endeavours to respond to your complaint within a reasonable time and take reasonable action, which it deems appropriate to resolve or rectify the subject matter of such complaints.

16. INDEMNITY
16.1. You must indemnify and keep indemnified Stylar and its officers, directors, employees and agents against all claims, liabilities, losses, damages or injury arising from or related to any Quote Request, Quote(s) and/or Order that you place, made upon or against Stylar, arising out of or in any way connected with:

• 16.1.1. The Services and/or Products provided in connection with a Quote Request, Quote(s) and/or Order placed with a Provider(s);
• 16.1.2. Any act done or omitted to be done by you in connection with a Quote Request, Quote(s) and/or Order placed with a Provider(s); or
• 16.1.3. Without limitation, any failure by you, to comply with the requirements of any statute or regulation relating to your order for the Services or any other obligation under this Agreement.

16.1.4 This is an essential term of the Agreement.

17. SEVERANCE
17.1. If any part of this Agreement is invalid or unenforceable, this Agreement will not include it and the remainder of this Agreement continues in full force.

18. NOTICES
18.1. A communication required by this Agreement, by a party to another, must be in writing and sent by email to [email protected], when it will be treated as received on that day.

Provider Terms

STYLAR – PROVIDER TERMS & CONDITIONS

About Stylar’s Terms & Conditions
1.1. These are the standard Terms & Conditions for Stylar ACN: 657 993 738 (herein referred to as ‘Stylar’) to provide the Services as listed below to a Provider (herein referred to as ‘ you’ or ‘Provider’).
1.2. The Services will be available to you through Stylar’s website located at www.stylar.com.au (herein referred to as the ‘Site’).
1.3. Stylar is an online marketplace for customers to book and pay for beauty services and/or products through Stylar’s online platform (‘Service’).

2. The Agreement
2.1. The Agreement is made up of your online application(s), your online profile page, these Stylar Terms and Conditions and our Privacy Policy (collectively called ‘ The Agreement’), which forms the entire agreement between you and Stylar.
2.2. To understand your rights and obligations you need to read all of these documents that relate to you and the Service.
2.3. Please read all the documents carefully before committing to use the Services offered by Stylar. Please retain a copy of these terms for your future reference.
2.4 By accessing and/or using this Site and related services, you agree to these Terms and Conditions, which include our Privacy Policy. You should review our Privacy Policy and these Terms carefully and immediately cease using our Site if you do not agree to the Agreement.

3. Who can apply?
3.1. The Agreement applies if you are at least 18 years old and legally capable of entering into binding contracts. You acknowledge that you possess the legal right and ability to enter into a legally binding agreement with us and agree and warrant to use the Site in accordance with this Agreement.
3.2. If you are entering this Agreement on behalf of a company, business or other legal entity, you represent and acknowledge that you have authority to act on behalf of the company, business or other legal entity and have the authority to bind such entity and its affiliate to this Agreement. In this case, the terms you or Provider shall refer to such entity and its affiliates.
3.3. You must not accept this Agreement and must not use the Service, if you do not have authority to act on behalf of a company, business or other legal entity or do not agree with this Agreement.
3.4 You must be a registered stylist to receive bookings from customers and access other features provided from time to time on our Site.
3.5 When you register as a stylist and activate your account, you will provide us with personal information such as your name, email address, mobile number, home address, photo identification, credit card, qualifications and experience. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.

4. When does the Agreement start?
4.1. When you register as a Provider with Stylar, you will complete an online application(s) to be registered as a freelance Provider with Stylar. The online application(s) will require you to acknowledge that you have read, understood and agree to be bound by this Agreement.
4.2. You may also be provided access to your online profile page and account log in section(s).
4.3. You warrant that the information provided via email correspondence, over telephone conversations and messages, in your online application(s) as well as the online profile page is true, accurate and correct. If any information in your online application(s) and/or your profile page changes, you will promptly notify us in writing within 1 business day.
4.4. The Agreement will then start when Stylar accepts your online application(s) to become a Provider on Stylar.
4.5. Stylar reserves the right to accept or reject your application(s) to register for any reason.
4.6. Stylar also reserves the right to suspend your account or refuse you access to the Service and/or Site (partly or wholly) for any reason or if you breach any of the provisions in the Agreement.
4.7. Once your application has been accepted, you will keep your registration and login details (if applicable) confidential and secure as well as maintaining the accuracy of your online profile page.
4.8. Once Stylar accepts your online application, we will provide the Service to you under the Agreement.

5. Service Description
5.1. Stylar provides an online booking and payment platform that generates potential leads for Beauty Services and/or Products through our Site (‘Service’).
5.2. Stylar provides the following Service, which includes:

• 5.2.1. The Site;
• 5.2.2. Stylar’s booking and payment platform;
• 5.2.3. Other applications to assist you;
• 5.2.4. All Software, data, reports, text, images, sounds, video and content made available through any of the above.

5.3. If Stylar adds any new features, these new features will also be subject to this Agreement.
5.4. You acknowledge and agree that once you have accepted a booking, the contract for fulfilment is created between you and the Customer. Stylar is not responsible for either party’s performance under such contract.
5.5. Stylar does not provide any direct services on the day of the customer’s event or function and you will be solely responsible for completing the makeup and hair styling services and collecting payment from the customer.
5.6. You are responsible for maintaining compliance with any international, federal, state and local laws and regulations relating to the customer’s makeup and hair styling services and/or products they provide or use on you. Stylar takes no liability or responsibility with respect thereto.
5.7. You are responsible for obtaining and maintaining your insurance (including but not limited to workers compensation insurance, public liability insurance etc.).

6. Terms of Use
BOOKING PROCESS
6.1. As a registered Provider on Stylar, you have the option to set your availability window and service offerings.
6.2. Stylar automates the booking and payment process based on your availability window. By setting your availability and service offerings on Stylar, you confirm that you have the requisite skills and the availability to fulfill the bookings. This is a core term of this Agreement
6.3. Upon a booking confirmation, your business name and address will be visible to the Customer.
6.4. If a Customer doesn’t appear to their booking, you will be passed on the full booking as compensation.
CANCELLATION
6.5. If a Customer cancels a booking, the following cancellation fees apply to the Customer, which will be passed on to you as compensation:

• Within 24 hours of the booking time: the higher of 60% of the booking amount or $20.
• Within 48 hours of the booking time: the higher of 40% of the booking amount or $15.
• Within 72 hours of the booking time: the higher of 20% of the booking amount or $10.
• Beyond 72 hours of the booking time: a full refund will be issued.

6.6. If you, as the Provider, cancel a booking, the booking amount will be returned to the customer.
PRIVACY & SAFETY
6.7. Payments for bookings are processed through Stripe. You agree to the payment terms set forth at the time of your availability setup.
6.8. You agree to maintain the confidentiality of the Customer’s contact details and any other personal information shared during the booking process.
6.9. You are solely responsible for the quality and delivery of your Services and/or Products. Stylar assumes no liability for the services provided by you.
6.10. You must maintain all necessary insurance policies, comply with Occupational Health and Safety Standards, and adhere to all relevant laws and regulations.
6.11. You bear sole responsibility for any injuries, illnesses, damages, claims, liabilities, losses, and costs related to or arising from any bookings you fulfill.
6.12A. If you get a Booking through Stylar, any photo(s) that you upload of that Customer(s) and any other individuals related to that Booking, on your own social media account(s), website or any other external sources needs to credit Stylar as follows:

• 6.12A.1 If posting on Instagram/Facebook - "Customer booked though @Stylar"; and/or
• 6.12A.1 If posting elsewhere - "Customer booked through Stylar."

Failure to do so may result in a suspension of your account.
CONTENT PROVIDED BY YOU TO STYLAR
6.13. Once accepted as a Provider of Stylar, you will be provided with an online profile page on the Stylar Site, your profile information, Services and/or Products, photographs, reviews and statistics are available on Stylar.
6.14. You are solely responsible for providing and maintaining your online profile information, address, contact information, Services and/or Products, images, photographs, inventory and other material (‘Content’) that is available on your online profile page.
6.15. You represent and warrant that you own all your Content and have obtained all required permission, rights and licences to the Content, without violating and infringing any third party’s rights. This is an essential term of this Agreement.
6.16. By using our Site and posting your Content with Stylar, you hereby grant Stylar a non-exclusive, royalty free, irrevocable, fully paid transferable licence to use, modify, reproduce, distribute, display and publish the Content provided by you through our Services. This is an essential term of this Agreement.
6.17. As a Provider of Stylar, you allow Customers to rate your services and/or products and their experience, which will be publicly available on the Site. You will not have a right to approve the reviews made on your profile or be provided with the specific Customer’s details. The views, opinions, advice or recommendations posted by customers are not endorsed by Stylar and you acknowledge that Stylar are excluded from all liability for defamation, accuracy, suitability or otherwise of such views, opinions, advice or recommendations. You undertake not to harass any Customer who might provide an unfavourable review.
6.18. You agree to cooperate and provide reasonable assistance to Stylar in promoting and advertising Stylar’s services, including but not limited to using your images, photographs, using your name for marketing or promotional purposes with potential or existing Customers. If you do not wish Stylar, to use your photographs, name or company name as a reference please email: [email protected].
6.19. We collect personal information about you in order to respond to your enquiries and provide you with the Service and for purposes otherwise set out in our Privacy Policy.
6.20. We may disclose that information to third parties to help us deliver our Service (including the customer, information and technology supplies, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our Services and/or Products to you.
6.21. Our Privacy Policy explains (i) how we store and use, and how you may access and correct your personal information (ii) how you can lodge a complaint regarding the handling of your personal information and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices please contact us at [email protected]
USER CONDUCT
6.23. You acknowledge and agree that you shall not use the Service in an unlawful manner or purpose or otherwise attempt to gain unauthorised access to the Service.
6.24. You acknowledge that you will use your best endeavours to ensure the integrity and performance of the Service, and will not interfere or disrupt the Service in any way.
6.25. You agree that you are solely responsible and liable for all activities carried out by your use of the Site. This is an essential term of the Agreement.
6.26. You agree that you are solely responsible to ensure that you are legally compliant with any international, federal, state and local laws and regulations relating to the Service you provide and/or the products and it is your responsibility to continue to be compliant with all your legal requirements at all times. You agree that you have independently researched and complied with all international, federal, state and local laws and regulations and have made the required notifications to the relevant authorities and obtained any necessary licenses or permits when required. You agree to indemnify Stylar for any loss we may experience as a result of your violation of any laws and regulations. This is an essential term of the Agreement.
6.27. You acknowledge that any material posted by Stylar on the Site, is only general information and does not constitute legal or accounting advice. You confirm that you have made your own enquiries and have sought independent legal and accounting advice on your legal and accounting compliance and liability issues.
6.28. You shall not assign, sublicence, resell, transfer or otherwise exploit the Service to any third party.
6.29. Stylar has sole and exclusive rights, title and interest in the Service and you acknowledge this and agree to comply with any code of conduct, policies or other notices released by Stylar.
6.30. You are solely responsible for your online profile page, including maintaining your online profile page, contact information, photographs, protecting the confidentiality of your logins and passwords (if applicable) and are accountable for all activities that occur in your online profile page.
6.31. In the event of a dispute between you and a Customer, you hereby release and indemnify us from any claims, demands and damages (whether actual or consequential) of any kind and nature, known and unknown, arising out of or in connection with such dispute. This is an essential term of the Agreement.
6.32. Stylar reserves the right to and may (but has not obligation) to:

• 6.32.1. provide technical support services, in accordance with our standard practice, this includes but is not limited to accessing your account to respond to your request for technical assistance, assisting to enhance your online profile page;
• 6.32.2. become involved in disputes between you and a Customer.

6.33. If you are a competitor of Stylar, you agree not to use the Service or to develop a competing product or service.
6.34. Our website may contain links to website operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked website and have no control over or rights in those linked websites.
6.35. The Site and Service is for your individual use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivate works from, transfer, or sell any Content, software, products or services contained within this Site or provided to you by Stylar. You may not use this website, or any of its Content for any commercial purpose, including any advertising or advertising revenue generation activity on your own website, social media accounts or any other media or distribution means, without Stylar’s prior written consent.
6.36. You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Site, including but not limited to:

• 6.36.1. Any act that would constitute a breach of either the privacy (including private or personal information without an individual’s consent) or any other of the legal rights of individuals;
• 6.36.2. Using this Site to defame or libel us, our employees, the customer or other individuals;
• 6.36.3. Uploading files that contain viruses that may cause damage to our property or the property of other individuals;
• 6.36.4. Posting or transmitting to this Site, any non-authorised material including but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or third party’s systems or network security.

6.37. If we allow you to post any information to our Site, we have the right to take down this information at our sole discretion and without notice.
6.38. You undertake to create a safe environment when you go to a customer to perform makeup and hair styling services including but not limited to:

• 6.38.1. No alcohol, drugs or smoking in the presence of the customer.
• 6.38.2. No disorderly behaviour including but not limited to actions that is likely to cause annoyance, or which is racist, obscene, threatening, pornographic or harassing.

6.39. If the customer feels unsafe or threatened in any way, the customer has a right to cancel the Order and a Cancellation Fee may apply.
6.40 You confirm that you will not try to review game, to enhance your reviews on the website.

7. Disputes
7.1. If a Customer raises a dispute with Stylar as to the quality of the Service and/or Products provided by you, then we may suspend you from the Site, until the matter is investigated by us. We will correspond with you in writing and notify you in writing about the outcome of the investigation.
7.2. Once the outcome of the investigation is finalised, we may require you to indemnify Stylar for any loss suffered as a result of the dispute.
7.3. If the Customer wants a refund, it is at your discretion whether you would like to refund the (i) whole amount (ii) part of the whole amount or (iii) provide no refund.
7.4. Stylar does not get involved in obtaining any cancellation payment from the Customer.

8. Changes to the Agreement
8.1. Subject to clause 7 relating to price changes/payment structure, Stylar may change the Agreement from time to time without prior notice. You can obtain a copy of the latest version of the Agreement at any time on the Site.
8.2. The revised Agreement becomes effective when uploaded onto the Site and if you use the Service or the Site after that date, your use will constitute acceptance of the revised Agreement.
8.3. If you do not agree with the revised Agreement, you must notify us immediately in writing pursuant to clause 18 relating to termination.

9. Special Offers
9.1. At Stylar’s sole discretion, we may propose special offers to you from time to time. You will be provided with written notification of the special offers. If you wish to participate in the special offer, you must notify us in writing to [email protected].
9.2 For certain campaigns, promotions, offers or contests, additional terms and conditions may apply. If you want to participate in such a campaign, offer, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion, offer or contest. In case of any inconsistency between such terms and conditions and this Agreement, those terms and conditions will prevail.

10. Statistical Information
10.1. At the discretion of Stylar, we may provide you with access to Booking data and statistics of customer bookings.
10.2. Stylar reserves the right to include statistical information on the Site, including but not limited to how well you capture the look, timeliness, reliability and cancellations. It is at Stylar’s sole discretion whether to use the statistical information on your profile.

12. Intellectual Property
12.1. Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this Site and in all material (including all text, graphics, logos, audio and software) made available on this Site or to you (‘IP Content’).
12.2. Your use of this Site and use of and access to any IP Content does not grant or transfer any rights, title or interest to you in relation to this Site or the IP Content. However we do grant you a licence to access the Site and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorized by us and/or our third party licensors.
12.3. Any reproduction or re-distribution of this Site or Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, local or support for publication, reproduction or distribution is expressly prohibited.
12.4. All other use, copying or reproduction of this Site, the Content or any part of it is prohibited, except to the extent permitted by law.
12.5. All intellectual property (including but not limited to the Site and any other Software and Content that Stylar makes available to you) remains exclusively with Stylar and is protected by intellectual property and other laws.
12.6. You shall not copy, modify or otherwise attempt to discover any source code in any software provided by Stylar. This includes allowing authorised access to any third party.
12.7. You are not permitted to use Stylar’s trademarks or logos without the prior written consent of Stylar.

13. Representations and Warranties
13.1. Due to scheduled or emergency maintenance, either by Stylar or a third party, technical reasons or because of other causes beyond our control, the Services may be temporarily unavailable. Where possible, we will try to provide you with previous notice. If the service is unavailable, Stylar is not liable for any loss or damage incurred or suffered by you or any third party.
13.2. The Site and Content are provided on an “as available” basis without any warranties whether express or implied and you acknowledge this when using the Site.
13.3. The information on our Site is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on the Site, to the extent permitted by law, we make no warranty regarding the information on this Site. You should monitor any changes to the information contained on this Site.
13.4. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this Site or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Site is free of viruses or anything else that may interfere with or damage the operations of your computer systems.
13.5. To the maximum extent permitted by law, we make no warranties or representation about this Site or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this Site will be secure.
13.6. Stylar reserve the right to restrict, suspend or terminate without notice your access to this Site, any Content, or any feature of this Site at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
13.7 We do not undertake to keep the Site updated. We are not liable to you or anyone else if errors occur in the information on the Site or if that information is not up-to-date.

14. Liability
14.1. To the maximum extent permitted by law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our Site and/or the information or materials contained on it, or as a result of the inaccessibility of this Site and/or the fact that certain information or materials contained on it, or as a result of the inaccessibility of this Site and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

15. Whole agreement
15.1. This Agreement is the whole Agreement between the parties and supersedes all oral and written communications by or on behalf of any of the parties.
15.2. On accepting the Agreement, you acknowledge that you have not relied on any warranty or representation (whether oral or written) in relation to the subject matter of this Agreement made by any person and you have relied entirely on your own enquiries in relation to the subject matter of this Agreement.

16. Governing Law
16.1. This Agreement is governed by the laws of New South Wales, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales, Australia.

17. Complaints Procedure
17.1. If you have a complaint in relation to either our Site, a Customer or another user for breaching any of these Terms and Conditions, you can send through a complaint to [email protected]. Stylar will use its reasonable endeavours to respond to your complaint within a reasonable time and take reasonable action, which it deems appropriate to resolve or rectify the subject matter of such complaints.

18. Termination
18.1. You have the right to terminate your account by providing written notice within 7 business days by sending through a cancellation request to [email protected]. You may terminate your account with Stylar at your sole discretion.
18.2. If you terminate your account and have future Customer orders to fulfil, we may terminate your contract(s) with Customer(s) and arrange a different Provider(s) to fulfil the contract with the Customer. This termination of future Customer orders will be at Stylar’s sole discretion. You will not be entitled to payment for these Bookings if the future Customer orders are terminated.
18.3.1 If the future customer orders remain with you, or if the customer cancels the booking as a result of you terminating your account, you will be liable to pay us, the Deposit and Service Fee for each future booking.
18.3.2 You will indemnify us any direct and indirect loss, damage or expense as a result of the cancellation of the Customer orders.
18.4. Stylar may terminate your account and this Agreement by providing:
18.4.1. 3 business days prior written notice to the administrative email address associated with your online profile page. Termination of your account can be at the sole discretion of Stylar.
18.4.2. Immediately if you breach any of the terms of this Agreement.
18.5. Stylar reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof).
18.6. Stylar’s accrued rights to payment shall survive termination of this Agreement.

19. Customer Details the Property of Stylar
19.1. You agree that you will not, either directly or indirectly, do or attempt to do any of the following:

• 19.1.1. Entice, induce, contact or encourage a customer to transfer or remove his/her business from Stylar;
• 19.1.2. Solicitor or accept business from a customer introduced to you by Stylar, without Stylar’s prior written approval.

19.1.3. This is an essential term of the Agreement.
19.2. You acknowledge that any further services requested by a Customer introduced to you by Stylar, need to be processed through Stylar’s online platform. This is an essential term of the Agreement.
19.3. Please contact Stylar to process any further services by a Customer.

20. Essential Terms
20.1 The essential terms of the Agreement are indicated as essential terms in this Agreement.
20.2 If you breach the Essential Terms Stylar serves its right to immediately terminate this Agreement in accordance with clause 19.3.2 above.

21. Indemnity
21.1 You must indemnify and keep indemnified Stylar and its officers, directors, employees and agents against all claims, liabilities, losses, damages or injury arising from or related to any Quote Request, Quote(s) and/or Customer Booking that you accept, made upon or against Stylar, arising out of or in any way connected with:

• 21.1.1 The Services and/or goods and/or products provided in connection with the Quote Request, Quote(s) and/or Customer Booking provided by you or your staff, or both
• 21.1.2 Any act done or omitted to be done by you and/or your staff, or both; or
• 21.1.3 Without limitation, any failure by you or your staff, to comply with the requirements of any statute or regulation relating to the provision by you of the services or any other obligation on part of you under this Agreement.

21.1.4 This is an essential term of the Agreement.

22. Severance
22.1 If any part of this agreement is invalid or unenforceable, this Agreement will not include it and the remainder of this Agreement continues in full force.

23. Notices
23.1 A communication required by this Agreement, by a party to another, must be in writing and sent by email to the listed email address, when it will be treated as received on that day.

Booking Terms

Stylar Service Booking Policy

Introduction
Welcome to Stylar, your premier platform for booking home salon services! When you book services through Stylar, including makeup, nails, hair, lashes, and waxing, you agree to the following terms and conditions. It's important to note that while these policies provide a foundational framework for bookings, cancellations, and other service-related aspects, individual stylists may have their own set of policies in addition to what is outlined here.

Booking and Cancellation Policy
• Deposit: A non-refundable deposit, set by the stylist, is required to secure your booking.
• Rescheduling: Notify the stylist at least 48 hours in advance to reschedule without losing your deposit.
• Cancellation Fees:

• Cancellations made within 48 hours of the appointment will result in forfeiting the original deposit;
• Within 24 hours, the cancellation fee may be up to 50% of the service cost or the original deposit. In these cases, the higher of the two will be charged; and
• No-shows or cancellations within an hour of the appointment may be charged the full-service cost.

Appointment Policies
• Late Arrivals: If you arrive 15+ minutes late, your appointment may be cancelled, subject to the stylist's schedule, and treated as a no-show or last-minute cancellation.
• Service Preparation:

• Lash Appointments: Must have at least 50% of your lashes for refills. Bookings with less than 40% or over 3 weeks since the last service will be considered a new set.
• Cleanliness: Clients are expected to arrive with clean lashes and no caffeine intake prior to the appointment to ensure service quality.

• Work by Other Technicians: Our stylists do not refill work from other technicians for health, safety, and allergy reasons. Please book a removal for lashes applied elsewhere.

Additional Policies
Personal Injury and Property Damage
• Personal Injury: In the rare event of an injury occurring during the service, the stylist will follow predetermined safety protocols. Stylar facilitates communication between the client and stylist for any necessary follow-up but won’t be responsible for any personal injuries.
• Property Damage: Any accidental damage to property by the stylist must be reported to Stylar immediately for resolution.
Service Quality and Disputes
• Service Quality: If you are unsatisfied with the service quality, please report the issue within 2 days for possible corrective action.
• Payment Disputes: Disputes over charges or payments should be directed to Stylar's customer service for resolution.
Privacy, Security, and Health Standards
• Privacy and Security: We are committed to protecting the privacy and security of our clients and stylists. Personal information is handled with the utmost confidentiality.
• Health and Safety: Stylists adhere to high standards of hygiene and safety, especially in light of current health concerns. Clients and stylists are expected to follow any health guidelines provided by Stylar.
Access and Service Miscommunication
• No Access: If the stylist cannot access the client's location, policies regarding waiting times and fees will apply.
• Miscommunication: Clear communication is key to avoiding service miscommunication. Stylar provides tools for confirming service details prior to appointments.
Unexpected Circumstances (Force Majeure)
• Force Majeure: In cases of unforeseen events preventing service provision, Stylar will facilitate rescheduling or cancellations as necessary.
Liability and Satisfaction
• Allergic Reactions: The stylist and Stylar is not responsible for any allergic reactions. Notify your stylist of any allergies you have to prevent allergic reactions. Free removal may be offered in case of an allergic reaction post-service.
• Satisfaction Guarantee: Issues within 2 days of service will be addressed if aftercare instructions are followed.
General
• Service Coverage: These policies apply to all services booked through the Stylar platform. Ensure you are familiar with the terms and conditions for each service type.

By booking a service through Stylar, you acknowledge and agree to these policies and the stylists policy (if applicable), designed to protect both clients and independent service providers, ensuring a high-quality service experience.